Daftra Academy

Sales Reps and Route Management in Daftra

Learn to organise field visits for sales and delivery reps in Daftra, from areas and route templates to assigning daily routes and tracking visits and their reports.

Duration
58 minutes
Video content
Learners
+1
Learners
Instructors
Daftra Academy
Daftra Education Team

About this course

Many businesses depend on reps visiting customers in the field. Daftra's sales reps management app brings those visits into one cycle: areas, route templates that list customers in a set order, and daily routes assigned to reps on specific dates.

The course covers installing the app and configuring its settings, placing customers on the map and building route templates, then assigning them to reps. It also shows how a rep works through their visits, uploading photos, adding notes and recording each outcome, and how a supervisor follows up.

It closes with the daily route reports and their charts, so you can see which visits were completed and which were not.

What you will learn

  • Install the sales reps management app and enable the workflow it needs.
  • Configure daily route settings such as the point confirmation distance and visit order.
  • Set customer locations on the map and add areas.
  • Build reusable route templates that list customers in a set order.
  • Assign daily routes to reps and have the visits generated automatically.
  • Complete visits from a rep's account and mark them successful or failed.
  • Track routes and visits through the workflow reports.

Who this is for

  • Sales and distribution managers who oversee field teams.
  • Visit supervisors responsible for allocating customers to reps.
  • Sales and delivery reps who use Daftra on their visits.

Before you start

  • An active Daftra account.
  • Access to "Manage Apps" to install the app.
  • A customer list already recorded in the system.

Course content

7 lessons • 58 minutes

  1. 1Course lessons
    • Sales reps management in Daftra: an overview14 minutes
    • Configuring the sales reps management settings9 minutes
    • Installing and using the sales reps management app3 minutes
    • Adding areas and route templates8 minutes
    • Assigning routes to sales reps11 minutes
    • Managing visits as a sales rep10 minutes
    • Daily route reports and tracking3 minutes

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FAQ

What kinds of business is the sales reps app for?

Businesses that rely on field visits to customers, such as consumer goods and beverage distribution, pharmaceutical companies and medical reps, shipping and delivery, meter reading, and pest control and sanitisation.

What is the difference between a route template and a daily route?

A route template lists a group of customers in a set order within an area. A daily route assigns that template to a rep on a given date; when it is saved, the system creates one visit per customer.

Why does the app need location access in the browser?

Field visits depend on both the customer's location and the rep's, so the browser must allow Daftra to access your location.

Are the videos in Arabic? Is there English support?

The videos are recorded in Arabic. Every lesson has an English transcript and English captions.

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