Daftra Academy

Daftra for Hotels

See how a hotel runs its business in Daftra: rooms and suites, booking orders and seasonal prices, invoicing, accounting and inventory, and reports, all in one system.

Duration
1 hour
Video content
Learners
+1
Learners
Instructors
Daftra Academy
Daftra Education Team

About this course

This course shows how Daftra is used to manage a hotel, through a detailed recorded session and a short summary of it. You will see bookings, rooms, invoices, accounting and inventory brought together in one system.

The sessions cover:

  • Adding products, services, suppliers and guests, and sending booking confirmations, welcome messages and surveys.
  • Managing users, branches, "Treasuries", payment methods and online payment gateways.
  • Defining room and suite types and their priorities, setting seasonal prices, and taking online bookings through the online store.
  • Creating booking orders and issuing e-invoices.
  • Sales, purchases, "General Accounts", rentals, inventory and customer reports.

You can start with the summary for a quick picture, then return to the detailed session to follow each step.

What you will learn

  • Understand which parts of Daftra a hotel uses and where to find them
  • Add services, products, suppliers and guests to the system
  • Define room and suite categories, set their priorities and seasonal prices
  • Create a booking order, choose the guest and add extra booking details
  • Issue sales invoices and e-invoices to guests
  • Send booking confirmations, welcome messages and surveys to guests
  • Read the rentals, sales, purchases and "General Accounts" reports

Who this is for

  • Hotel owners and managers
  • Front-desk and reservations staff
  • Accountants working in hospitality

Before you start

  • An active Daftra account
  • A basic understanding of how a hotel handles bookings and invoices

Course content

3 lessons • 1 hour 16 minutes

  1. 1Course lessons
    • Managing a hotel in Daftra: full walkthrough61 minutes
    • Daftra for hotels: summary13 minutes
    • Daftra hotel management at a glance2 minutes

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FAQ

What language are the videos in? Are translations available?

The videos are in Arabic. Every lesson has an English transcript and English captions.

Should I start with the detailed session or the summary?

The summary (about 12 minutes) gives a quick picture of the system. The detailed session (about an hour) walks through setup, booking orders and reports step by step.

Can guests book online themselves?

Yes. The course shows online room booking for guests, including booking through the online store available in Daftra.

How does the system pick a room when I create a booking order?

You choose the main category, the number of rooms and the start date, and the system books the available room with the highest priority in that category, as shown in the detailed session.

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